Store Policy
Bidding Process:
Communication:
Artwork Delivery:
Payment Methods
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All bids must be placed through our bidding form.
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We will review and respond to all bids within 3-5 business days.
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Winning bidders will be notified via email with further instructions for completing their purchase.
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For any inquiries, assistance, or support, please contact us at africanmade.thecollection@gmail.com.
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We strive to respond to all customer emails within 24-48 hours during business days.
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Artwork will be delivered via mail to the address provided by the winning bidder.
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Please ensure that your address is accurate to avoid any delays in receiving your art.
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Accepted payment methods will be detailed in the winning bid notification email.
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Payments must be completed within the specified timeframe to secure your artwork.
Returns and Refunds:
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Due to the nature of art, all sales are final, and we do not offer returns or refunds.
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If you encounter any issues with your artwork, please contact us, and we will do our best to assist you.
Privacy:
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Your personal information and bidding details are kept confidential and are used solely for transaction purposes.
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We do not share your information with third parties without your consent.
Customer Satisfaction:
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Your satisfaction is our priority. If you have any concerns or feedback, please reach out to us, and we will address them promptly.
Thank you for choosing [ African Made The Collection].
We appreciate your support and look forward to helping you find the perfect art pieces for your collection.